We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you only as an estimate only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
UK Postage & Packing Charges Per Order
Free Standard Delivery - Spend over £40 and your order is shipped for Free.
Start from £1.55
Recorded Signed For - Average delivery in 1-3 days - Not Guaranteed
Start from £3.25
Next Business Day Delivery - Delivery GUARANTEED by end of next working day. Order must be placed before 2.00PM GMT (Monday - Friday). Please note signature is required on delivery.
Start from £7.00
If you return an item and received free shipping, then you are responsible for not only the return charges to get the item back to us, but we will deduct the original amount that we paid for the item to get to you. If you want to know what the original amount of shipping was, just call us or email us and we are happy to tell you. We strongly suggest you insure the item as we are not responsible for lost or stolen items.
International Postage & Packing Charges Per Order
We ship to most destinations worldwide.
Standard Airmail - Average delivery time 3-10 working days - Not Guaranteed. Please note: Tracking is NOT available for Standard Airmail Service.
Start from £2.50
International Signed For™Airmail - Average delivery time 3-10 working days - Not Guaranteed.
Start from: £5.20
Late Or Lost Deliveries
Any order discrepancies relating to missing/lost items must be reported to us in writing via our Online Contact Form at least after seven working days have passed from the time your order was despatched.
We cannot refund or replace lost items until 15 working days after the date of despatch (25 working days for international items) - this is when Royal Mail classes items as being lost.
Items not received but tracked as being delivered - This frequently happens when items are delivered to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it. In these cases, you can request a proof of delivery certificate from the Royal Mail website www.royalmail.com by filling in a signature request form.
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.